Support & Help Desk

How Can We Help You?

Access dedicated support channels for all Aldeon child applications or submit a direct inquiry to our platform engineering operations team.

Reach our core platform and engineering support team directly at support@aldeon.app.

< 24h SLA

Average response time under 24 hours on business days with priority triage for production issues.

Systems Operational · 99.9% Uptime

Exercise your GDPR / LGPD rights or submit a certified data deletion request across apps.

Dedicated Application Support Centers

Each child application operates its own dedicated help desk, troubleshooting guides, and issue trackers:

Mailroom automation, QR delivery pickup, resident alerts & scanner setup.

Stencil generation, line-art styles, thermal printing & AR camera projection.

Author publishing, offline reading mode, chapter draft sync & story discovery.

Multi-platform social scheduling, API keys, 1-click approvals & rate limits.

3D Libras tracking, camera permissions, WebRTC video calls & sign tutor.

Fill out the form below and an engineer will respond to your registered email address: