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PACK
Data Sovereignty

Account & Data Deletion

Instructions and web request form for permanently erasing your Pack account and associated data.

Option 1: In-App Instant Deletion (Fastest)

  1. Open the Pack app on your mobile device (iOS or Android).
  2. Go to the Profile / Settings tab at the bottom.
  3. Tap on "Account & Security".
  4. Select "Delete Account & Data" and confirm.
  5. Your account credentials, notification tokens, and personal profile will be expunged immediately.

Option 2: Web Deletion Request Form

If you no longer have access to the mobile application, provide your registered email below to initiate deletion across our datastores in accordance with Google Play and Apple App Store requirements.

What Data Is Permanently Deleted?
  • User authentication credentials and unique identifier (UID)
  • Associated resident or concierge profile information
  • Mobile push notification device tokens
  • Personal package pickup history and linked PINs